FAQ

How do I shop divabitchcouture.com?

There are several ways to browse divabitchcouture.com. You may explore our product pages on this site or visit our Amazon Exclusive Store.

 

For products available on divabitchcouture.com, click on "add to cart". Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of our screen and click on “Checkout” to be led through the checkout process. If you have any questions or concerns, please contact us via email at dbc@divabitchcouture.com.

How do I place an order?

Depending on availability, purchases may be made directly through Divabitchcouture.com or our DBC Amazon Exclusive Store. For custom orders or specific inquiries, you can contact us through our Customer Care page, via phone (702.353.5805), or email (dbc@divabitchcouture.com). Voicemails and emails will be responded to within 1-2 business days.

Can I cancel or modify my order?

Orders for items immediately available cannot be cancelled or modified once they have been successfully submitted.

How can I track my order?

DBC will send you several emails during the order process to keep you informed of the status of your purchase. A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track your order's status. A final delivery confirmation email will be sent once we receive a delivery notification.